IBM Report Reveals Consumer Shopping Preferences A survey of nearly 4,300 US and UK consumers reveal insights into how consumer shop and how they make purchasing decisions across multiple retail channels including the Web and mobile..
Measuring IT Value With A Service-Oriented Approach Based On ITIL The term value is an overused buzzword,but for IT managers, this term means shifting the focus from the parts that go into making a product or the processes behind producing a service to the outputs. How do consumers perceive the value of the IT products and services they buy?..
Measuring IT Value With A Service-Oriented Approach Based On ITIL The term value is an overused buzzword,but for IT managers, this term means shifting the focus from the parts that go into making a product or the processes behind producing a service to the outputs. How do consumers perceive the value of the IT products and services they buy?..
IT Outsourcing With EDS A lot can be learnt from EDS's experience in the IT outsourcing industry, as ITP discovers in this exclusive interview with EDS CTO, Stan Alexander..
IBM Report Reveals Consumer Shopping Preferences A survey of nearly 4,300 US and UK consumers reveal insights into how consumer shop and how they make purchasing decisions across multiple retail channels including the Web and mobile..
ITIL V3 Exclusive Roundtable Nearly six months have passed since the launch of ITIL v3 the ITSM Holy Grail. Sharon Taylor asks how businesses are analyzing the new concepts, practices and guidance in this exclusive ITSM roundtable..
3 October 2008 | IPTV Nokia Launches Rival To iPhone Nokia have launched their first touch-screen phone the 5800 Xpressmusic along with its free music package, throwing down the gauntlet to Apple's iPhone......
2 October 2008 | Ken Turbitt Blog Integrated IT, Portfolio Management and Val-IT This week Ken looks at Service Portfolio Management and the full lifecycle of a service, from inception of an idea, through Scoping, designing, building, testing, approving, releasing and retired.. ....
1 October 2008 | IPTV ITSM IBM Report Reveals Consumer Shopping Preferences A survey of nearly 4,300 US and UK consumers reveal insights into how consumer shop and how they make purchasing decisions across multiple retail channels including the Web and mobile......
29 September 2008 | ITSM Contrasting Views on Cloud Computing Are Creating Confusion According to Gartner, The term "cloud computing" is being loosely applied and defined differently, and it's creating a lot of confusion in the market, Analysts say it is imperative to understand these different perspectives and set the proper expectations to obtain the anticipated benefits......
28 September 2008 | IPTV AT&T and DIRECTV to Offer Satellite TV Service AT&T will market and sell DIRECTV's service as a co-branded satellite television service after its contract with Dish Networks expires January 2009......
26 September 2008 | ITSM Measuring IT Value With A Service-Oriented Approach Based On ITIL The term value is an overused buzzword,but for IT managers, this term means shifting the focus from the parts that go into making a product or the processes behind producing a service to the outputs. How do consumers perceive the value of the IT products and services they buy?......
25 September 2008 | Ken Turbitt Blog Capacity and Transport This week Ken looks at Capicity Management and the ever increasing transport problems in central London.. ....
25 September 2008 | IPTV IPTV Subscriptions to Grow 64% in 2008 Worldwide subscriptions to internet Protocol television (IPTV) services are on pace to reach 19.6 million subscribers in 2008, a 64.1 per cent increase from 12 million subscribers in 2007, according to Gartner......
24 September 2008 | ITSM itSMF Keeping It Real The itSMF UK give you a look at the future of IT Service Management and their 17th Conference themed 'DRIVING REAL VALUE'....
