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Ian Clayton Blog
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ITSM
Top 10 Strategic Technology Trends for 2015
Gartner highlight the top 10 technology trends that will be strategic for most organizations in 2015...
ITSM
Industrial Internet Insights for 2015
Survey finds growing urgency for organizations to embrace big data analytics to advance their industrial internet strategy...
ITSM
Top 10 Cloud Myths
Avoid 'one size fits all' answers to complex situations - the cloud is not one thing...
ITSM
2014 Investor Survey
Nearly 40% of investors do not think boards understand emerging risks that can impact the company...
ITSM

Global CEO Survey
Compared with last year, twice as many CEOs believe the global economy will improve in the next 12 months...

ITSM

Economic Outlook Report
Report reveals concerns held by managers and leaders about the current economic situation...

ITSM

Tech Trends 2014
Disruptive technologies provide an opportunity in 2014 to reshape organizations, change business models and transform industries according to Deloitte...

ITSM

CEO Study: Command and Control Meets Collaboration
CEOs embark on a new era of leadership as they embrace a more connected culture...




 Latest
9 June 2011 | Alim Ozcan Blog
Getting Your Message Across Without Using PowerPoint
This week Alim looks at alternative methods that can be used when communicating a message to your target audience.......
12 November 2010 | Alim Ozcan Blog
The Formula Used for Winning at Monopoly, Can it be Applied in Business?
This week Alim asks if there is a valid argument for the game of Monopoly to be studied and taught on business courses.......
2 November 2010 | Alim Ozcan Blog
The Changing Perception of IT
This week Alim looks at how the perception of the IT department has changed over the years.......
5 October 2010 | Alim Ozcan Blog
2010 Annual Computer Weekly Awards
This week Alim looks at how social networking tools are continuing to change the perception that people have of IT professionals... ....
21 September 2010 | Alim Ozcan Blog
10 Day PRINCE2 Course and 3 Months Study
This week Alim calls for a new PRINCE2 course to help the project managers that do not understand how to deliver a project on time and within budget... ....
15 September 2010 | Alim Ozcan Blog
Email Exemplar
This week Alim looks at how to improve the way your emails are managed.......
27 July 2010 | Alim Ozcan Blog
Projects and Aeroplane Flights
This week Alim looks at the similarities between projects and Aeroplane flights... ....
20 July 2010 | Alim Ozcan Blog
Customer or User?
This week Alim looks at why internal staff should be referred to as customers rather than users... ....
6 July 2010 | Alim Ozcan Blog
Great Service Providers Welcome Customer Feedback (Listen, Do, Check & Act)
This week Alim explains why service improvement through listening to customer feedback is a key business driver... ....
29 June 2010 | Alim Ozcan Blog
Securing Your First Job After University
This week Alim looks at why so many graduates struggle to find their first job after leaving university... ....
15 June 2010 | Alim Ozcan Blog
Formatting Process Documents for Usability
This week Alim looks at the importance of formatting process documentation correctly to ensure its usability by the target audience... ....
9 June 2010 | Alim Ozcan Blog
Being Customer Centric Is Key
This week Alim looks at the importance of being Customer Centric when introducing a new service or a project.......
18 May 2010 | Alim Ozcan Blog
What Next for Service Management? How About ISO 20k?
This week Alim looks at the growing number of senior managers understanding the concept of Service Management for improving services using frameworks such as ITIL.......
5 May 2010 | Alim Ozcan Blog
PRINCE2 Foundation or PRINCE2 Practitioner?
This week Alim looks at the differences between PRINCE2 Foundation and PRINCE2 Practitioner course and exam.......
28 April 2010 | Alim Ozcan Blog
Which is Better, Substance or Perception?
This week Alim asks if we are turning into a nation that makes judgments based on perception, rather than substance.......
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