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Ken Turbitt Blog
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Shirley Lacy Blog
Alim Ozcan Blog
Juan Jimenez Blog
Ian Clayton Blog
Nas Ozcan Blog
Aidan Mills Blog



Juan Jimenez Blog
Hiding Behind Complexity: The Excusist Culture
This week Juan looks at how a process that appears to be complex ceases to be so when the complexity is separated into simple components...
Ken Turbitt Blog
Are We Losing Our Key Skills?
This week Ken looks at how technology is making us lose the ability to think and explore on our own...
Aidan Lawes Blog
Criticizing ITIL - Part 2
Aidan follows up from last weeks blog and responds to the comments on the misconceptions on how ITIL is positioned and promoted...
ITSM
Seven Major Guidelines for a Successful Business Process Management Project
Gartner analyst Bill Rosser looks at the art of business process improvement...
ITSM

2010 Global CEO Study Reveals that Only 53% of Insurance CEOs are Confidently about Managing Complexity
Creativity selected as the most crucial factor for future success in the new economic environment...

ITSM

Seven Major Guidelines for a Successful Business Process Management Project
Gartner analyst Bill Rosser looks at the art of business process improvement...

ITSM

ITIL Software Endorsement Scheme - White Paper
ITP looks at the issues for vendors and purchasers and takes an objective look at what it means to the ITSM industry...

ITSM

ITIL Roundtable World Exclusive - Free View
ITP in partnership with the itSMF UK brought together the who's who in ITIL to participate in this world exclusive ITIL roundtable, chaired by Paul Gostick, he poses some challenging questions to the ITIL panel..




 Latest
6 September 2010 | ITSM
2010 IT Market Compensation Study Shows A Slow, But Steady Road To Recovery
In today's economy, many CIOs and human resources (HR) leaders continue to be required to do more with less, and will not be able to restore budgets and head count to pre-recession levels, according to a recent survey by Gartner.......
3 September 2010 | Aidan Lawes Blog
Criticizing ITIL - Part 2
Aidan follows up from last weeks blog and responds to the comments on the misconceptions on how ITIL is positioned and promoted... ....
2 September 2010 | Ken Turbitt Blog
Are We Losing Our Key Skills?
This week Ken looks at how technology is making us lose the ability to think and explore on our own.......
1 September 2010 | ITSM
Worldwide PC Shipments to Increase 19% in 2010 with Growth Slowing in Second Half of the Year
Consumers now view the PC as a relative 'necessity' rather than a 'luxury' according to Gartner... ....
31 August 2010 | IPTV
Intel to Acquire Infineon's Wireless Solutions Business
Infineon Technologies and Intel have entered into a definitive agreement to transfer Infineon's Wireless Solutions business to Intel in a cash transaction valued at approximately $1.4 billion.......
30 August 2010 | ITSM
Global Security Threats Have Reached Record Levels - Video
IBM X-Force report reveals 36% rise in vulnerability disclosures for first half of 2010... ....
27 August 2010 | Aidan Lawes Blog
Criticizing ITIL
This week Aidan looks at the misconceptions on how ITIL is positioned and promoted.......
26 August 2010 | Ken Turbitt Blog
Process (IT Operations) Contributions to BSM
This week Ken talks about why we need to look at the processes that deal with management control, governance and compliance on all levels.......
25 August 2010 | ITSM
Four Myths Surrounding IT Self-Service
Of all service desk contact volume, as much as 40% could be solved through IT self-service, but only 5% of issues actually are solved by IT self-service, according to Gartner.......
24 August 2010 | ITSM
HP & Dell in Bidding War
HP sparks bidding war by upping Dell's previous bid by a third for data storage company 3PAR.......
23 August 2010 | Juan Jimenez Blog
Hiding Behind Complexity: The Excusist Culture
This week Juan looks at how a process that appears to be complex ceases to be so when the complexity is separated into simple components.......
20 August 2010 | ITSM
Malware at all Time High with 6 Million Malicious Files Found in Q2
World cup scams, resurrected botnets and USB vulnerabilities top threats in Q2... ....
19 August 2010 | ITSM
Intel to Acquire McAfee - Video
Intel has entered into a definitive agreement to acquire McAfee for approximately $7.68 billion.......
18 August 2010 | ITSM
Worldwide Mobile Device Sales Grew 13.8% in Second Quarter of 2010
Android has became the world's third most popular smartphone operating system and claimed top spot in the U.S... ....
17 August 2010 | ITSM
Indicators for August Show U.S. IT Spend Growth
IDC FutureScan indicators show U.S IT spend set to grow 5.2% for the next twelve months... ....
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