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ONLINE BOOKSTORE CUSTOMER FEEDBACK TECHNOLOGY NEWS ITSM  IPTV  Publications Ken Turbitt Blog Aidan Lawes Blog Paul Gostick Blog Dr Jenny Dugmore Blog Shirley Lacy Blog Alim Ozcan Blog Juan Jimenez Blog Ian Clayton Blog Nas Ozcan Blog Aidan Mills Blog Aidan Lawes Blog Criticizing ITIL - Part 2 Aidan follows up from last weeks blog and responds to the comments on the misconceptions on how ITIL is positioned and promoted... Juan Jimenez Blog Hiding Behind Complexity: The Excusist Culture This week Juan looks at how a process that appears to be complex ceases to be so when the complexity is separated into simple components... Ken Turbitt Blog Are We Losing Our Key Skills? This week Ken looks at how technology is making us lose the ability to think and explore on our own... ITSM Seven Major Guidelines for a Successful Business Process Management Project Gartner analyst Bill Rosser looks at the art of business process improvement... ITSM 2010 Global CEO Study Reveals that Only 53% of Insurance CEOs are Confidently about Managing Complexity Creativity selected as the most crucial factor for future success in the new economic environment... ITSM Seven Major Guidelines for a Successful Business Process Management Project Gartner analyst Bill Rosser looks at the art of business process improvement... ITSM ITIL Software Endorsement Scheme - White Paper ITP looks at the issues for vendors and purchasers and takes an objective look at what it means to the ITSM industry... ITSM ITIL Roundtable World Exclusive - Free View ITP in partnership with the itSMF UK brought together the who's who in ITIL to participate in this world exclusive ITIL roundtable, chaired by Paul Gostick, he poses some challenging questions to the ITIL panel..  Head to Head 4 August 2010 | ITSM Seven Major Guidelines for a Successful Business Process Management Project Gartner analyst Bill Rosser looks at the art of business process improvement....... 2 July 2009 | IPTV ITSM Microsoft Security Expert Knows Who Can Steal Your Identity Martin Biegelman, director of Financial Integrity, has spent 30 years fighting identity theft and recently published a book detailing his experience and expertise....... 1 April 2009 | ITSM Exclusive Interview with EDS Marketing Director Discovering what can be learnt from 45 years in the IT outsourcing industry...... 28 March 2009 | ITSM Head to Head Exclusive Interview with Oracle and EDS - View Video Exclusive video interview with Sean Wiley EDS and Dr Andrew Sutherland Oracle EMEA discussing the benefits of an SOA Maturity model...... 22 January 2009 | ITSM IT Training and Certification Can Help Organisations and Individuals Flourish Microsoft's Chris Pirie discusses how investing in IT skills enables organisations to drive productivity, enhance efficiency, and cut costs, while making individuals more valuable in today's economic climate...... 7 November 2008 | IPTV ITSM The Role of Technology in an Uncertain Economy Tony Scott, Microsoft's Chief Information Officer, believes that innovative technology can improve efficiency, reduce costs, and improve business ability during these uncertain times...... 11 April 2008 | ITSM IT Outsourcing With EDS A lot can be learnt from EDS's experience in the IT outsourcing industry, as ITP discovers in this exclusive interview with EDS CTO, Stan Alexander...... 3 November 2007 | IPTV Adaptive Networking What sets one network architecture apart from another? Mark Hilton, EMEA Marketing Manager for ProCurve Networking by HP, explains the differences .... 18 October 2007 | ITSM The Next Level in communicaton systems The right decisions are vital if companies are to move to the next level in communication systems, as Manfred Arndt, Convergence Solutions Architect with ProCurve Networking, describes.... 5 October 2007 | IPTV Stretching Satellite Inmarsat is pushing the boundaries of commercial satellite services and Michael Butler, President and COO, says that there's more to come in this exclusive interview.... 16 August 2007 | ITSM Intelligent Banking In an exclusive interview, Mark Parker, Managing Director at Intelligent Finance, highlights the benefits of putting the decision making process into the hands of the customer.... 29 May 2007 | ITSM Quality investment Eddy Pauwels, Serena's Director of Product Marketing EMEA, discusses the theory that companies will enjoy greater success if they treat IT projects as investments.... 8 May 2007 | ITSM Exclusive interview with BT Retail and BearingPoint In search of innovation a business must change and adapt to its environment. Maria Pardee, CIO of BT Retail and Martin Warner, an IT visionary at BearingPoint share their insights.... 23 April 2007 | ITSM Discussing service management solutions FrontRange Solutions and Service Management provide the answers and solutions with an insight into their unique products and approaches to solving companies' problems.... 13 April 2007 | ITSM Finding the best solution Founded on a philosophy of back-to-basics business fundamentals, Acumen Solutions has set out to create a different kind of management and technology consultation firm.... Previous Stories >

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