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 Feature
24 October 2009 | Ken Turbitt Blog
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Business Service Management
This week Ken looks at the launch of a new BSM website...

  Ken Turbitt

Some of the blogs I see these days are getting longer and longer, yet we all have less and less time on our hands. So I intend to keep my blog entries fairly short.

This week we launch a new website called www.BSMReview.com.  You’ll recognise many in the current “Panel of Experts” all of whom are now Vendor independent having come through the Vendor route to help shape and influence BSM to the market. BSMReview.com is dedicated to next practices in business service management. Our goal is engage the professional community, the analysts and the practitioners, to examine emerging practices; analyze the value, scope and nature of business service management deployments; and create a vendor-independent forum for open discussion. We believe that only through an exchange of ideas that is unfettered from the revenue and branding objectives of vendors and from the research agenda of any one analyst firm can BSM become a dynamic contributor to the evolution of IT as a welcomed business partner within the enterprise community.

This website is focused on identifying the “next thing to do” to achieve a desirable level of BSM. Dialogue is open to whoever wishes to participate. There is no fee to join …no content that requires a subscription …and no censorship of reasonable ideas and questions. We welcome the addition of qualified contributors to our panel of experts. More importantly, we welcome the content contribution of any person, company or association that can move BSM forward in its goal of reducing IT’s cost, increasing IT’s efficiency and lowering IT’s risk as judged by IT’s customers …which are the business units.

We’re advocating that IT move beyond the restrictive BSM definitions associated with IT service desk technologies, performance metrics, or ITIL processes. While each of these elements is essential to any BSM initiative, BSM must create a laser focus on those IT deliverables that are meaningful to the business community. We’re thrilled to introduce BSMreview.com as the thought leadership web site for the critical and ongoing dialogue regarding Business Service Management.

So check it out, we’ve only just launched, and add your constructive voice to help shape BSM and its future iterations.  

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You have 3 days left to vote for Ken in the Computer Weekly IT Blog Awards 2009, if you have enjoyed reading Ken’s Blog all you need to do is email itblogs@computerweekly.com before 27th October 2009 copying in the following 4 lines:

Name = Ken Turbitt
Category = Company / Corporate - SME
Email = production@euitp.com
Link = http://www.itpreport.com/default.asp?Mode=List&Lev1=Ken%20Turbitt%20Blog&R=GL   

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Any feedback and comments are always welcome!! 


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